153. What does Samuel Stone include in the fax?
(A) A detailed work schedule
(B) A job application
(C) A work agreement
(D) A letter from the executives
154. What should Mike Bradshaw do by Friday at 6:00p.m.?
(A) Interview the employee
(B) Reply to the fax
(C) Schedule an appointment
(D) Call Samuel Stone
Questions 155-156 refer to the following email.
155. What information is discussed in the email?
(A) A possible merger with another company
(B) A plan to hire a new director
(C) A schedule for an upcoming event
(D) A request to reschedule a meeting
156. What will Bob Hopey most likely receive on March 16th?
(A) A promotion
(B) A retirement gift
(C) Retirement benef its
(D) A campaign proposal
Questions 157-160 refer to the following letter.
157. Why did Katherine Fields write this letter?
(A) To introduce a special offer
(B) To remind readers to renew their subscription
(C) To ask customers about their subscription preference
(D) To invite clients to the ceremony
158. Who will be featured in the anniversary issue?
(A) A famous rider
(B) A new employee
(C) The winner of the race
(D) The Senior Editor
159. According to the letter, how can readers get their comments published?
(A) By writing a letter to the editor
(B) By submitt ing a review online
(C) By contacting the PR department
(D) By calling Marjorie Clemmons
160. Which of the following is mentioned about Horse and Rider?
(A) It is the only magazine of its kind.
(B) It is over thirty years old.
(C) It is very successful.
(D) It is changing owners.
Questions 161-163 refer to the following article.
161. What can be inferred about the new vitamins?
(A) They are intended for athletes .
(B) They are the most popular.
(C) They are easy to swallow.
(D) They are not sold in stores.
162. What is NOT mentioned about the new vitamins?
(A) They increase performance.
(B) They were tested on athletes.
(C) They are cheaper than other brands.
(D) They have more iron and calcium .
163. According to the article, how can people receive a discount?
(A) Place an order online
(B) Apply for a membership card
(C) Enter a contest
(D) Spend a certain amount
Questions 164-166 refer to the following letter.
12 Blue Bird Drive Newark, NJ 064587
12 May 2007
Paul Thorntree Spotless Cleaner’s 145 Market Drive Newark, NJ
Dear Mr. Thorntree,
I recently had three jackets dry cleaned at Spotless Cleaner’s. Unfortunately, when I got home and looked at one of the jackets, I noticed there was a large rip on one of the sleeves. I immediately returned the item to your building on Market Drive, but the sales clerk told me that the company was not responsible for any damages incurred during cleaning. I have been doing business with Spotless Cleaner’s for three years and have always received excellent service, but I am quite distressed about this recent incident. I would like the company to pay for the repair of this item, and to give me a full refund on the cost of dry cleaning all three items. Please contact me as soon as possible to discuss this matter. I can be reached Monday to Friday after 6 p.m., and Saturday and Sunday any time. My home number is 632-365-1456. You can also reach me at my office at 653-362-9876.
164. What is the purpose of the letter?
(A) To complain about service
(B) To apply for a membership
(C) To discuss a late payment
(D) To order a clothing item
165. What does Mrs. Applebee request from the company?
(A) A receipt
(B) A refund
(C) An apology
(D) A coupon
166. What does Mrs. Applebee say about Spotless Cleaner’s?
(A) It has a bad reputation.
(B) It does not repair clothing.
(C) It usually provides good service.
(D) It is the only dry cleaner’s in town.
The Smallville Department of Transportation (SDT) announced that it will begin construction on a new bus lane downtown. The construction is scheduled to begin at the end of July, a city official said. The new bus lane will provide I direct service to the main financial district, and will replace I! bus lines 3 and 4. Studies have been conducted on traffic patterns and it is expected that the new service will reduce commuting time by 25 percent. Crane Construction has been contracted to build the new lane. Unfortunately, Main St. will be closed from July 22nd to August 30th, while the construction is taking place. The SDT has asked all commuters who drive to work to take 122 Avenue instead of Main Street.
167. What does the SOT say about the new service?
(A) It will decrease travel time.
(B) It will cost less money.
(C) It will take a year to complete .
(D) It will reduce pollution.
168. What is NOT mentioned in the article?
(A) Commuters should take another route.
(B) Bus lines 3 and 4 will be closed.
(C) More studies are planned for July.
(D) The SDT hired Crane Construction .
Questions 169-172 refer to the following advertisement.
JP Store is proud to announce its new catalogue service, which will begin this September. Each month all customers with a JP Gold Card will receive a free catalogue. What’s so great about the JP Catalogue? You don’t have to go to our store to buy your clothes. You can simply call the customer service hotline and place your order from the comfort of your own home. Plus, each month’s catalogue will include special discounts on all our clothing. If you have any questions about this special promotion, contact us at 1-800-2365-9864. If you are not a cardholder and would like to become one, then download an application from our website, www.jpclothes.com. All customers who apply online before August 15th will receive an additional 20 percent off their first order.
169. What kind of product does JP Store sell?
171. How often will cardholders receive the JP
(A) Home furnishings
(D) Office supplies
(A) Once a week
(B) Every two weeks
(C) Once a month
(D) Once a year
170. What will JP Gold Card holders receive?
(A) Complimentary catalogues
172. How can interested customers apply for a
(B) A discount on shipping charges
(C) Special coupons for the store
(A) Get an application from the store
(D) An online account
(B) Call customer service
(C) Email the company
(D) Submit an online application
Charity Hospital is looking for an organized, motivated individual to fill the position of Director of Dining Services, starting August 15th.
Responsibilities of the position include planning weekly meals for patients, managing a staff of thirty food service workers, and placing food supplies orders every month. You may also be asked to organize food for special events, such as hospital benefits.
The successful applicant will have at least five years’ experience working as a manager in some business field, and a university degree. Specific experience in the hospitality industry is preferred, but not required.
Interested individuals should pick up an application from the Food Service Department at Charity Hospital, which is located on the first floor of the hospital. Please fill out the application and submit it, along with 2 reference letters and a cover letter, by July 24, 2007. Applications will be available starting June 21, 2007.
173. What kind of position is being advertised?
(A) Medical assistant
(C) Hospital director
(D) Manager of food services
174. Which qualification is required of the
(A) Five years’ experience
(B) Foreign language skill
(C) Cooking certificate
(D) Knowledge of the hospitality sector
175. By what date must an applicant submit an
(A) June 21st
(B) July 24th
(C) August 15th
(D) August 24th
Questions 176-180 refer to the following article.
I McDowell Publishing plans to merge with Harvey Media this January, a spokesman for McDowell Publishing said. The new
company will be called McDowell and Harvey Media. The II decision comes after both companies experienced their third straight year of losses. Both companies have struggled to
compete with the world’s largest publishing company, Watson Media Inc., which accounts for about 75 percent of the market.
Jl Since Watson Media Inc. was founded by Charles Duvet Jr. in
1999, the company has successfully forced ten other small publishing companies to declare bankruptcy. According to a spokesman from Harvey Media, after the merger is completed,
the new company will launch a 3 million dollar marketing
II campaign. Jackson Polkins, the famous children’s writer, has < already announced he will be leaving Watson Media Inc. to
I pursue a contract with the new company.
176. The word “losses” in line 5 is closest in meaning to
177. According to the article, why are the two companies making the change?
(A) To induce voluntary retirement
(B) To hire more employees
(C) To reduce operation costs
(D) To remain competitive
178. According to the article, what happened in 1999?
(A) Watson Media Inc. went bankrupt.
(B) Charles Duvet Jr. started a company.
(C) Harvey Media introduced a new campaign.
(D) Jackson Polkins published a book.
179. What can be inferred from the newspaper article?
(A) The new company will lay oH many workers.
(B) McDowell Publishing will invest considerable money.
(C) Watson Media Inc. is a huge company .
(D) Harvey Media will change locations.
180. What is Jackson Polkins’s occupation?
(A) Company spokesman
(B) Financial advisor
(C) Children’s writer
(D) Publishing assistant
Questions 181-185 refer to the following weather forecast and email.
Friday March 22: Residents should carry their umbrellas because there is an 85 percent chance of heavy rain. Morning temperatures will be in the low 70’s and are expected to drop to around 65 in the mid-afternoon.
Saturday March 23: If you’re planning any outdoor activities, then this is the day to schedule them. Thanks to a warm westerly wind, temperatures are forecasted to be in the high 80’s, about five degrees warmer than we might usually expect at this time of the year. Remember to wear sunscreen and drink lots of water.
Sunday March 24: Make sure you enjoy the sunshine on Saturday, because on Sunday temperatures will drop to the low 60’s. There will be some sun in the morning, but the afternoon will be mostly cloudy.
From: Belinda Pushkin To: All sales staff Subject: Company Picnic
Hello, I just wanted to let everyone know that the Tollins company picnic has been cancelled because there is a chance of rain on the day we originally chose. As you know, we wanted to have the picnic outdoors so that employees could participate in a variety of team-building exercises.
We asked the Humble Country Club if we could hold the lunch in their Club House instead, but unfortunately they told us that Plymouth Autos will be holding a special banquet to celebrate their 25th anniversary there.
Attached to this email is an Employee Preference Form. I am asking all employees to list their preferred date for the rescheduled company picnic. I sincerely hope that we can accommodate everyone’s schedule. Please fill out the form and email it to me by Thursday, March 21st, at 3 p.m.
Belinda Pushkin Human Resources
181. According to the weather forecast, what is unusual about Saturday’s weather?
(A) Low humidity
(B) Strong winds
(C) High temperatures
(D) No rain
182. When was the picnic originally scheduled?
(A) March 21st
(B) March 22nd
(C) March 23rd
(D) March 24th
183. Why can’t the event be held in the Club House?
(A) It is closed for renovations.
(B) It must be reserved in advance.
(C) It can’t accommodate all employees .
(D) It is being used by another group .
184. What can be inferred about Plymouth Autos from the email?
(A) It will host an event on March 21st.
(B) It is celebrating an employee’s achievements.
(C) It has been in business more than twenty years.
(D) It is located next to Humble Country Club.
185. What did Belinda Pushkin add to her email?
(A) The email addresses of all employees
(B) The Employee Preference Form
(C) The list of famous restaurants
(D) The menu for the luncheon
Questions 186-190 refer to the following two emails.
From: Mary Helmsford To: Linda Watercrest Subject: Conference
As you requested, I am writing to provide you with some more information about the conference at the end of the month. It will be held at the Gillmor Conference Center in San Francisco, California, on Saturday , May 14th.
The conference is a great way for New Media Inc. employees to meet other people in the entertainment industry. The conference schedule is as follows:
8:00-10:00 A.M. “Understanding the Customer” presented by market analyst, Richard Preyer
10:15-12:00 A.M . “Making an Effective Presentation” presented by CEO of Anderson Entertainment, Brian Thompson
12:00-1:00 P.M. Free lunch
1:30-3:30 P.M. “Increasing Productivity” presented by Director of Sales at Phillip Martin Media , Bob Ross
3:45-5:45 P.M. “Future Trends in the Entertainment Industry” presented by Phillip Trent ,
author of “The 10 Most Successful Media Companies”
5:45-6:00 P.M. Closing remarks by Samuel Wright , conference coordinator
Please note that New Media Inc. will pay for the registration fee, accommodation , and all meals. Employees are expected to pay for transportation to and from the conference. I hope you find this information helpful.
Director of New Media Inc.
From: Linda Warercresr To: All employees Subject: Conference
Hi, everyone! I am just writing co inform you that there has been a slight schedule change for the conference on Saturday. You may have already heard it on the news, but Richard Preyer suffered a heart attack on Thursday night and is recovering in Mercy Hospital. Unfortunately, he will not be able to give his presentation as planned. I have been informed by the conference coordinator that Michel Tupper, the Director of Customer Relations at Fleet Media, will be presenting instead. He will talk about his 20 years of experience dealing with customer complaints under the title of “How to Satisfy the Customer.” Also, if you have any special meal requests for the conference, please contaCt Mary Helmsford at 895-326-6547 by May 4th.
186. Why did Mary Helmsford write the email?
(A) To provide information about an event
(B) To change the date of a meeting
(C) To discuss a new company policy
(D) To introduce a new work schedule
What does Mary Helmsford say about the
Which seminar was cancelled at the
(A) It is held in San Francisco every year.
(A) Understanding the Customer
(B) It is organized by Anderson
(B) Making an Effective Presentation
(C) Increasing Productivity
(C) It is intended for new employees in the
(D) Future Trends in the Entertainment
189. What is TRUE about Michel Tupper?
(A) He is the CEO of New Media Inc.
(B) He has written a book.
(C) He organized the conference.
(D) He is a company executive .
(D) It is an excellent place to develop business relationships.
188. What are employees expected to pay for?
(D) Food and drinks
Actual Test 01 29
Questions 191-195 refer to the follow ing e-mails.
From: Beth Volt <bvolt @runtcorp.com > To: Chris Gately <cgately @spectron.com > Date: November 22
Subject: Details for Conference on December 2
First, I’d like to express my excitement that you ‘ve agreed to speak at this year’s technology ‘
conference . As you know, Runt Corporation has been organizing this event for the last ten years to promote innovation in the computer industry.
In my previous email, I told you that the conference would start at 8 a.m., but it has been changed to 9 a.m . because a few of the companies who will be providing exhibits wanted a little more time to set up their product displays. Now, when you get to the conference center, you will have to pass through security. Please hand the security guard the four-digit code that I gave you, and he will issue you a temporary visitor’s ID badge. You will need to wear this badge at all times while you are in the building.
If you need us to provide any equipment, such as a laptop computer, or overhead projector, please contact the event organizer , Martin Walsh . His email address is firstname.lastname@example.org . You can also reach him by phone at 1-520-236-1478.
Please feel free to contact me with any further questions that you might have. I look forward to meeting you on the day of the conference.
Beth Volt, Public Relations Director
From: Chris Gately <email@example.com> To: Beth Vo lt <bvolt@ runtcorp.com>
Date: November 23
Subject: Update on December 2 Conference Dear Mrs. Volt ,
Thank you so much for your kind email. I am also very excited to speak at your conference. My company’s innovative business strategy has greatly increased our profit margins and I am confident that, if implemented properly, it will help any computer company improve its total computer sales.
Since the subject I plan to cover is rather technical, I have asked one of my colleagues, Bill Front, to give a brief PowerPoint presentation to familiarize the audience with a few new technology terms . Mr. Front is a software designer who has been working for Spectron Inc. for five years. His innovative product designs have contributed greatly to Spectron’s success in the last three years.
With regard to equipment, I will need a couple of things for the presentation. I w ill leave a list of required items with the event organizer when I visit his office on Wednesday, November
25. Thanks for all of your help. Regards,
191. Why did Beth Volt write the email?
(A) To outline details of the conference
(B) To ask an employee to attend a meeting
(C) To inquire about a new software program
(D) To postpone a public relations event
192. What is Mr. Gately required to do before entering Runt Corporat ion?
(A) E-mail Beth Volt
(B) Acquire a security badge
(C) Contact the software designer
(D) Meet with a Spectron Inc. executive
193. When will Ms. Volt and Mr. Gately meet?
(A) On November 22nd
(B) On November 23rd
(C) On November 25th
(D) On December 2nd
194. Who is Bill Front?
(A) Public Relations Director
(B) Security guard
(C) Software designer
(D) Event organizer
195. What does Mr. Gately plan to do on Wednesday?
(A) Pick up his registrat ion form
(B) Design the brochure for the event
(C) Leave a document with Mr. Walsh
(D) Meet with Mr. Front about the conference
Actual Test 01 31
Questions 196-200 refer to the following two letters.
12 April 2007
— — — –
I Employment Officer I
I Porter Investments 67 Waltham Ave.
I Boston, MA I
I Dear Mr. Wright, I
I I was extremely interested in your recent advertisement for an Assistant Accountant, which appeared in the March I
I issue of Financial Times. T am confident that my educational background and work experience make me the ideal I
I candidate for this position. I
I graduated last year with high honors from Georgetown University , where I double majored in accounting and I
economics. My thesis, ‘The Economics of Investing ,” received the highest grade in my class. While at University, I I
was also president of the Finance Club, and the Treasurer of the Student Counci l. In my junior year, I was
I responsible for organizing a fundraisin g event that collected 50 thousand dollars for the new gymnasium on campus. I
I Last summer, I was accepted for an interosbip position with Harvey Investments, a famous New York investment I
firm. During my two months at Harvey Investments, I managed over 20 corporate accounts, and was responsible for
I approximately 1 million dollars in investments.
I have enclosed a detailed resume, along with two letters of recommendation , and my University transcript. I hope I
you will find my personality and work experience a good match for this position . Please feel f ree to contact me at
I 896-326-5478, if you have any questions. I
12 Frosty Rd.
Boston, MA Dear Mr. Bolt,
I am sorry to inform you that the position you applied for has been filled. Iwant you to know, however, that Ithought your resume and cover letter were extremely interesting . Ithink you would be an excellent addition to our team here at Porter Investments. If you would like to pursue other employment opportunities with our company, please contact Martin Plaster, the Director of Finances. He might be able to tell you about some other positions that will be available in the future. He can be reached at 895-654-2315. Thank you for your interest in our company.
Sincerely, Paul Wright
196. What did Richard Bolt achieve while at Georgetown University?
(A) He used to be an assistant of the University Treasurer.
(B) He was president of the Debate Club.
(C) He wrote a thesis that received an award.
(D) He raised money for new sports
facil ities .
197. What does the letter suggest about Harvey Investments?
(A) It is based in Boston.
(B) It pays very well.
(C) It is well known.
(D) It is an international firm.
198. What news does Mr. Wright give Richard Bolt?
(A) The company does not accept personal interviews.
(B) The Assistant Accountant position is no longer available.
(C) The information in his transcript was
(D) The Employment Officer has not received the resume .
199. Why might Mr. Bolt contact Martin Plaster?
(A) To inquire about a job
(B) To schedule an interview
(C) To submit a resume
(D) To review a contract
200. The word “ext remely” in line 2 of the second
letter is closest in meaning to