Directions: In this part, you will read a selection of texts , such as magazine and newspaper articles, letters, and advertisements . Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 153-154 refer to the following email.
From: Hazel Irwin <firstname.lastname@example.org>To: Lindsey Monotail <lmonotail@csgmed ia.com>Subject: Speech RequestDate: May 23
As you know, Robert Hulking will be awarded the CSG Excellence in Sales Prize at a special ceremony at the Persian Hotel this Saturday . Mr. Hulking recently informed me that you were his supervisor when he first came to CSG five years ago, and that you and your business advice have greatly contributed to his recent success . To honor both your work as Senior Sales Supervisor and Mr. Hulking’s recent achievement , I would like to ask you to present the award this Saturday . As part of the presentation ceremony , you will be asked to give a brief speech about Mr. Hulking . It would be a good idea to include some personal anecdotes as well as professional stories to help highlight Mr. Hulking’s character .
Please contact Sara Benhunt , my secretary , before 2 p.m. today and let her know if you can attend the event. Her extension is 3125 . I hope you will join us.
Director of Public Relations
153. Who is Robert Hulking?
(A) The new sales associate
(B) A supervisor in the sales department
(C) An employee who will receive an award
(D) The Public Relations Director
154. What should Ms. Monotail do before 2 p.m.?
(A) Give a speech
(B) Reply to the invitation
(C) Attend the ceremony
(D) Supervise a meeting
Questions 155-156 refer to the following advertisement
Do you enjoy working outdoors? Do you thrive in a physically demanding work environment? Then Gateway Contractors has the perfect job for you!
We’re looking for young, energetic individuals to work on Gateway’s latest construction project: the Maplewood Gymnasium. Successfu l candidates w ill be responsible for unloading supply trucks and distributing supplies to various key points around the site. No previous construction experience is necessary, but applicants must be able to work well with other people.
Applications are available at www.gatewaycontractors.com. To schedule an interview, contact Bruno Morton, the Construction Site Supervisor, at 245-698-7895. Please, no calls after 9 p.m.
155. What kind of job is being advertised?
(A) Construction worker
(B) Shipping supervisor
(C) Gym instructor
(D) Truck driver
156. Why might the applicants contact Mr. Morton?
(A) To ask for an application form
(B) To make an appointment for an interview
(C) To locate the main office
(D) To inquire about the job details
Questions 157-159 refer to the following news article
Deloit Industries to Open Another Factory
Deloit Industries, a leacling producer of construction equipment, plans to open another factory in 2007. The new factory will be built in Rayong, Thailand, where a number of other large-scale manufacturing companies are located.
The company’s decision was criticized by many local officials, who claim that Deloit Industries plans to exploit local laborers. In the last decade, many companies have migrated to Thailand because the country’s average wages are significantly less than those in Norlh America and Europe. By operating in Thailand, companies are able to decrease their annual expenditures and increase profitability.
Unfortunately, these profits do not always benefit the local communities. According to a company spokesman, however , Deloit Industries will implement a couple of strategies that will benefit the local laborers and their families. Among these “positive plans” are providing health insurance for employees and their families, and giving academic scholarships to employees’ children.
The company has implemented similar strategies for employees working at its mines in South Africa , processing plants in the Philippines, and packaging facilities in Brazil. In each place, the company has attempted to hire local workers and integrate itself into the local community. In July, the company hosted a charity event in Buenos Aires, Argentina, to raise money for local schools.
157. According to the article, why has Deloit Industries’ decision been criticized?
(A) It will probably exploit the environment .
(B) It does not encourage foreign investment.
(C) It will take advantage of regional workers.
(D) It makes employees work longer hours.
158. What does Deloit Industries plan to do at the facility in Rayong?
(A) To provide workers better safety equipment
(B) To give medical coverage to employees
(C) To eliminate harmful waste products
(D) To introduce a new mining technology
159. What is NOT mentioned as another one of Deloit Industries’ businesses?
(A) Mining facilities
(B) Processing plants
(C) Packaging factories
(D) Automobile manufacturing
Questions 160-162 refer to the following advertisement
Rollins University is looking for an energetic, personable individual to teach a marketing class for students in the honors program during the fall semester. The class, Advanced International Marketing 402, will be held on Tuesdays and Thursdays from 4-6 p.m. This is a part-time position. Rollins University is one of the top business schools in the world, and has campuses in Los Angeles, Paris, Tokyo, and Geneva. This position will be at the university’s campus in Tokyo, Japan, so the successful applicant will be expected to relocate if necessary. The successful candidate will have some teaching experience (at least 1-2 years in an academic setting) and have worked extensively in the marketing industry. Additionally, individuals without a PhD need not apply. The incumbent will be required to work during regular class hours, and spend two to three hours preparing for each class. A private office will be provided. Since this is a short-term contract, compensation is negotiable and will be determined based on the candidate’s work experience and professional history. For more information, or to request an application, contact James Stewart at 1-541-265-6987.
160. What does the advertisement suggest about the course mentioned?
(A) It is usually only offered during the spring semester.
(B) It is for students in their first year of study .
(C) It is a part of the advanced program.
(D) It is designed to give students practical experience.
161. Where will the successful candidate work?
(B) Los Angeles
162. What is NOT a requirement of the position?
(A) To be prepared to live in a foreign country
(B) To have worked in a field related to the subject
(C) To have some form of teaching experience
(D) To be able to work during the weekend
Questions 163-166 refer to the following news article
TR Exhibition to be held
Tyler Remington, President of Tyler Remington Inc., announced that the company would be hosting its fifth annual TR Programming Exhibition in July. The event is held every year to give professional computer programmers a chance to test new software developed by TR Inc. The event is also a means for the company to consult with some of the world’s most talented programmers about technology trends.
The event attracts programmers from around the world, and most of the individuals who attend are self-employed, or own their own web design and consulting company. Since the exhibition began five years ago, it has become known as the single most important programming event of the year. In the past, it has been hosted in Seattle, Sydney, Berlin, and Moscow. This year’s event is scheduled to take place in Hyderabad, India, as it is rapidly becoming the technology capital of the world.
To register, simply fill out the online form which can be downloaded from the company’s website at www.trindustries.com. Or, you can request a paper application by calling 1-800-265-8795. A registration fee of $195 must also be paid by June 25 with the application. Only credit card payments are accepted.
163. What is the reason for having the exhibition?
(A) To recruit employees
(B) To test new computer programs
(C) To help small businesses prosper
(D) To display popular electronics
164. Who will most likely attend the exhibition?
(A) Business owners
(B) Potential investors
(C) College graduates
(D) Professional gamers
165. Why will the exhibition be held in Hyderabad?
(A) The company just opened a consulting firm in the area.
(B) The programmers decided it was the most convenient location.
(C) It is known to have many established software companies.
(D) Its technology shows the most rapid growth in the world .
166. What is NOT a way to be eligible for the event?
(A) Fill out an electronic application
(B) Contact the company and request an application
(C) Submit the form by the specified date
(D) Send a check to pay for the registration fee
Questions 167-168 refer to the following advertisement
Waldorf Books is excited to announce it will be offering a new print-on demand publishing service. The company has created a database of all the major and minor book titles in the world and developed a program that can access electronic versions of these books. If a customer is unable to find a book in paperback or hardcover in the store, he can go to the Print-On Demand kiosk and with the push of a button print a copy of the book without ever leaving the store! This new technology has a couple of advantages: customers can choose from a more extensive selection of books, and the final product is cheaper. The service is especially useful for individuals who are most interested in less popular titles by
relatively unknown authors. The print-on-demand service will be available at all Waldorf Books stores starting this September.
167. What service will Waldorf Books offer?
(A) Express delivery service
(B) Printable versions of books
(C) Hardcover copies of bestsellers
(D) Personal shopping assistants
168. According to the advertisement, who will benefit the most from the service?
(A) Small publishing companies looking to print more books
(B) Unpublished authors hoping to secure a contract
(C) People who read books that aren’t very popular
(D) Employees who are not familiar with the store’s database
Questions 169-171 refer to the following letter
32 Turtle Rd.
Wilmont, WI 20548
Dear Mrs. Malloy,
We recently discovered that your subscription to Gourmet Chef Monthly will expire in September and you have not decided to renew it. To encourage you to reconsider your decision, we’d like to offer you a special, one-time-only offer: if you choose to renew your subscription, we will give you a fifty percent discount on each monthly issue from October to March. According to our database, you were paying $6 per issue; with this discount you would only have to pay $3.00. This offer is only valid if you apply to renew your subscription before September 15th. We’re offering to cut the cost of your subscription in half. Can you really ask for a better deal?
To accept our offer, please call us at 1-800-254-9864. Our office is open Monday to Friday from 9 a.m. to 5 p.m. Don’t miss out on this wonderful opportunity; call one of our helpful customer service agents today. We look forward to your business.
Sales Director, Gourmet Chef Monthly
169. Why did Ross Cather write the letter?
(A) To request some personal information
(B) To encourage the customer to extend her service
(C) To inquire about a bill that has not been paid
(D) To introduce a new service at the restaurant
170. When will Mrs. Malloy’s existing subscription expire?
(A) In March
(B) In August
(C) In September
(D) In October
171. How much is Mr. Hopkins paying per month now?
Questions 172-175 refer to the following announcement.
This month, Rockford Sports has experienced an unexpected increase in the sale of running shoes. Executives feel that this was due in large part to the new ad campaign released in February. The campaign was orchestrated by Albert Sterling, the Director of Advertising. Mr. Sterling has dedicated twenty years of his life to Rockford Sports; he started as a shoes salesman and has been steadily working his way up the corporate ladder ever since. He has held his current position for the last five years. Unfortunately, Mr. Sterling will be retiring in March so the Hiring Committee has spent the past year trying to find a suitable replacement. Just last week, a candidate was chosen for the position: Roy Portsmouth. For the past ten years, Mr. Portsmouth has been the Executive Advertising Assistant at Famous Feet’s corporate headquarters in Milan. Mr. Portsmouth is respected for his keen marketing sense and strategic planning skills. In particular, he is famous for introducing ad campaigns that helped increase Famous Feet’s international brand power, and boosted its total retail profits by 25 percent. Clearly, Mr. Portsmouth will be a powerful addition to our company, and we hope all employees make him feel welcome.
172. Where might this announcement be found?
(A) A product catalogue
(B) A local newspaper
(C) A company newsletter
(D) A shoe store
173. Who is Mr. Sterling?
(A) A department store clerk
(B) A retiring employee
(C) The Executive Advertising Assistant
(D) A member of the Hiring Committee
174. What is TRUE about Mr. Sterling?
(A) He worked as a salesman for a decade.
(B) He knows Mr. Portsmouth personally.
(C) He took the lead of a new ad campaign.
(D) He introduced a successful budget plan.
175. According to the announcement, what action is Mr. Portsmouth known for?
(A) Getting promoted very quickly
(B) Increasing the company’s profits
(C) Designing a popular running shoe
(D) Planning an important sporting event
Jerry Walker has been the head coach for the Chicago Islanders for the last eight years. On August 23, 2007, Mr. Walker will be inducted into the prestigious Basketball Hall of Fame. Mr. Walker agreed to sit down with Sports World to discuss his remarkable career.
Interviewer: So, what does it take to be a professional coach?
Mr. Walker: Actually, a lot of people ask me that, and I always tell them the same thing: work, work, and more work. People are always surprised by my answer.
Interviewer: Most people probably think that your job is pretty easy, am I right?
Mr. Walker: They see me on TV and get the impression that my life is glamorous. The reality of being a professional coach, however, is that you have to be able to multi-task and perform under pressure. I’m like a business manager and athletic trainer, all in one package. I develop training programs for my athletes, investigate other teams’ training habits, hire staff, fire staff, schedule practice sessions, consult with injured players, and negotiate contracts with new players.
Interviewer: That does sound like a lot of work for one man. What does your wife think of your career?
Mr. Walker: Well, she wants me to teach in a university like she does rather than work as a coach. She worries about my health and doesn’t like the fact that we can’t spend much time together. I just love to see athletes excel, and to know that I had something to do with their success. That’s what I want the most.
Interviewer: What would you change about your job, if you could?
Mr. Walker: I wish I had more time to coach amateur players, like high school and college athletes. I think it’s important to develop the skills of up-and-coming athletes, not just ones who sign a contract with us.
176. Why are many surprised about Jerry Walker’s work?
(A) It is not as easy as it appears to be.
(B) It pays less than most people expect.
(C) It doesn’t require previous experience.
(D) It benefits disadvantaged athletes.
177. What is NOT one of Mr. Walker’s responsibilities?
(A) Hiring new employees
(B) Providing a training schedule
(C) Recruiting new players
(D) Attending athletic conferences
178. What is Mr. Walker’s wife’s profession?
(A) She is an athletic trainer.
(B) She is an executive manager.
(C) She is a professor.
(D) She is an athletic recruiter.
179. What does Mr. Walker like most about his job?
(A) He loves the competition.
(B) He likes to help athletes succeed.
(C) He enjoys traveling with his team.
(D) He gets to be on television.
180. What would Mr. Walker like to be able to do?
(A) Work with younger athletes
(B) Spend more time with his team
(C) Attend fewer media events
(D) Reduce his managerial responsibilities
Questions 181-185 refer to the following two emails.
From: Howard Hilton
To: Margaret Willow
Subject: Defective Printer
Dear Mrs. Willow ,
My company, Pip Imaging, purchased an Easy Jet 1435 printer from your company four weeks ago. Three weeks ago, an employee reported that the printer turned off every time she tried to print on both sides. A week after the problem was reported, a repairman came to the office to f ix the problem. After spending an entire day taking apart the machine, he determined that the printer was missing an important screw. It is cr itical that we have a functioning printer in order to provide our customers with quality photocopies. Therefore, it is important that we fix this problem as soon as possible. We will be closing temporarily in two weeks from June 23rd to July 2nd, while we change locations, and we would like to resolve this problem before then.
Technica l Director
To: Howard Hilton
From: Margaret Willow
Dear Mr. Hilton,
First, I would like to apologize for the problem you encountered with your printer . Th is the first defective product that we have ever been made aware of, and we have already contacted the Director of Production, Glen Milton, to investigate the current production practices for all Easy Jet 1435 printers. We certainly want to resolve this problem as quickly as possible. We are happy to pay for all repair costs, as well as all shipping fees . Please put the printer in its original box and send it to the Product Repair Department. The address for this department is provided in the Owner’s Instruction Manual that came with the printer. We will have a specialist take a look a the machine immediately. You should have a working printer within three to four weeks. Please feel free to contact me at any time, should you have questions or comments.
Director , Customer Relations, Easy Jet Office Supplies
181. How long ago did Pip Imaging purchase the printer?
(A) One week
(B) Two weeks
(C) Three weeks
(D) One month
182. What kind of business is Pip Imaging most likely?
(A) A copying company
(B) A hardware store
(C) A photography studio
(D) A software supplier
183. According to the first email, when does the printer shut down?
(A) Every time it finishes a printing task
(B) If the machine is not cleaned regularly
(C) When employees try to print on the front and back
(D) After it has been used for a certain amount of time
184. What should Howard Hilton do before returning the product?
(A) Check the receipt
(B) Repackage it
(C) Fill out a form
(D) Call the Repair Department
185. Why might Howard Hilton not be satisfied with Margaret Willow ‘s offer?
(A) He has to make an extra payment for parts.
(B) It takes longer than he wants.
(C) He does not want to pay for shipping fees .
(D) The warranty expires before it can be fixed.
Questions 186-190 refer to the following advertisement and letter.
Job Openings at Felton Insurance
Position 1: Assistant Financial Officer
Requirements: A minimum of five years experience in a managerial position. Applicants will have extensive knowledge of accounting systems, and significant experience developing budgets and offering financial advice.
Position 2: Project Manager
Requirements: A minimum of 4 years experience organizing and executing projects. A strong ability to plan new projects and lead people to complete them. Candidates will also be required to relocate to our offices in Paris.
Position 3: Media Consultant
Requirements : At least 3 years of experience in a related field. Applicants will have excellent verbal and written communication skills. Experience writing press releases and holding press conferences is preferred.
Position 4: Sales Copy Writer
Requirements: A Master ‘s degree in either Business Communications or Journalism is a must. Extensive marketing or advertising experience is also required.
To Apply : Send a cover letter, resume, and at least two letters of reference to the HR Department at Felton Insurance:
Human Resources Department
145 Liberty Rd. Seattle, WA
Qualified candidates will be contacted by phone to schedule an interview. Please do not contact the company directly.
To whom it may concern:
My name is Justin Thimble and I’m writing in response to the Project Manager position you advertised recently. I feel that my professional background and personality make me c the ideal candidate for the job. I have over six years of experience working with a small “‘ team to plan and carry out new projects. Additionally, I can speak and write French fluently, and would be very excited to live abroad. I would greatly appreciate the opportunity to work for such a prestigious international company. The enclosed resume further details why I would make an excellent choice for this position. Thank you for your time and consideration.
Sincerely, Justin Thimble
186. Which job descript ion mentions education as a requirement for the position?
(A) Project Manager
(B) Media Consultant
(C) Sales Copy Writer
(D) Assistant Financial Officer
187. What are applicants asked NOT to do?
(A) Call the company
(B) Mail the cover letter
(C) Provide references
(D) Send the resume
188. What is the purpose of Mr. Thimble’s letter?
(A) To request more information about the company
(B) To express interest in the position advertised
(C) To change the date of the committee meeting
(D) To inquire about the need for his marketing service
189. What is a requirement for the position that Mr. Thimble mentions in the letter?
(A) Excellent written communication skills
(B) Extensive knowledge of accounting systems
(C) Willingness to work in a foreign country
(D) Ability to organize press conferences and seminars
190. What did Mr. Thimble include with his letter?
(A) A project portfolio
(B) A reference letter
(C) A resume
(D) A photograph
Questions 191-195 refer to the following two e-mail messages.
From: Gail Rogers <email@example.com>To: John Harlow <firstname.lastname@example.org>Date: June 21 Subject: Problems with the network
Dear Mr. Harlow,
I don’t know if you’ve received other complaints already this morning, but at the moment I’m being denied access to the company’s network. I’ve never experienced something like this before. My co worker, Jim Stevens, said he was having the same problem. When I enter my employee ID and password, I receive this message: Employee ID invalid. I’m positive that I’m entering the correct ID, so I don’t know why I can’t access the network. Itried to contact the Computer Techn i cian, but he hasn ‘t replied to my emails. Iwas hoping that you would be able to help me, since you’re the Technology Supervisor. I would really appreciate any assistance you can provide at this time.
From: John Harlow <jharlow @scripto rs.com>
To: Gail Rogers <grogers@scriprors .com >
Date: June 21
Subject: Re: Problems with the network
I’m sorry that I did not reply sooner, bur ooe of the compute rs on rhe fifth floor unexpectedly shut down and I had to investigate the cause. Our Computer Technician, Thomas Benson, has tbe flu and will not be in the office for the rest of the week. 1have heard from many other employ ees today, and they all mentioned the same error message. Ithink the problem might be that we updated our computer security system, buc Ican’t be certain until Ido a little more research. I’m nor sure why, but we seem to be having a lot of problems with our computers lately. This is the tenth complaint I’ve received this morning. 1 have scheduled a meeting with the Administrative Supervisor, Philip Downs, at 3 p.m. He shou ld be able to tell me how to fix the prob lem.
Usually, rhe kind of error message you describe appears when there is something wrong with the securiry settings. In the meantime, Irecommend that you save alJ of your current files on a hard disk because there is a possibility that we will have to erase your hard drive. If you have any questions before 5 p .m., you can reach me at exr. # 5498.
191. What is TRUE about Gail Rogers’ computer problem?
(A) It is not the first time it has happened to her.
(B) Other employees have not experienced the problem.
(C) It occurs when she saves a file.
(D) The source of the problem is not known.
192. Who did Gail Rogers try to contact first?
(A) John Harlow
(B) Thomas Benson
(C) Jim Stevens
(D) Philip Downs
193. In the f irst e-mail, the word “denied” in line 2 is closest in meaning to
194. How does John Harlow plan to resolve the problem?
(A) By replacing some of the office computers
(B) By repairing the electrical wires
(C) By sending a computer technician
(D) By speaking to a person from another department
195. What is Gail Rogers advised to do?
(A) Turn off her computer immediately
(B) Save her files to a disk
(C) Contact her department’s supervisor
(D) Consult the instruction manual
Questions 196-200 refer to the following letter and e-mail.
HMG Computer Innovation ConferenceLauren Hunt Watson and Rye Media 125 Dobson Ave.Atlanta, GA 54897
Dear Ms. Hunt,
I am pleased to inform you that the eighth annual Computer Innovation Conference will take place from July 22-23 at the Henderson Hotel in Park County, Colorado. This year, we expect to receive as many participants as in previous years: over 3,000 computer specialists from all over the world, including some of the most highly respected individuals in the field. As always, it is our sincerest hope that Watson and Rye Media will participate in the Publisher’s Showcase for displaying your latest electronic publishing products, including journals, software, and any other relevant materials.
The exquisite Boulder Room, which will be set up with tables, shelves, electronic equipment and Internet access, will be available for you to display multi-media products. The adjoining Silver Springs Room will be reserved for showcasing printed media, like books and magazines.
If you would like to reserve a space to set up a display, please fill out the registration form enclosed with this letter. Please remember to indicate which room you would like to reserve, and the times that you would like to reserve it for. Also, I should inform you that, due to problems we had last year, all fees must be paid at the time of registration. You should submit everything by June 15th. If you have any questions, please feel free to call me at 514- 698-9874, or email me at email@example.com. com.
Sincerely, Thomas Orson
From: Lauren Hunt <firstname.lastname@example.org> To: Thomas Orson <email@example.com>Date: Tuesday , June 8Subject: Exhibits for HMG Conference Dear Mr. Orson,
I was very excited to receive your invitation to attend the HMG Computer Innovation Conference. Before I submit the application and fee, however, I would like to ask you an important question about the rules for setting up an exhibit. Since our company handles both electronic and print media products, we would prefer to display our product lines together. Is there any possibility that we would be able to set up both of our exhibits in the Boulder Room?
Thank you so much for your time . I look forward to hearing from you soon. Lauren Hunt
196. Why did Mr. Orson write the letter to Ms. Hunt?
(A) To introduce new hotel services
(B) To provide details about a conference
(C) To discuss technological advances
(D) To inquire about schedule changes
197. In the letter, the word “exquisite” in paragraph 2, line 1 is closest in meaning to
198. How is the registration process this year different from previous years?
(A) A maximum of three employees from each company can attend .
(B) Applications can no longer be downloaded from the website.
(C) A display design is required along with the application.
(D) All documents must be submitted with the payment.
199. What does Ms. Hunt indicate in her e-mail to Mr. Orson?
(A) She does not plan to go to the conference this year.
(B) She pref ers to reserve a space in the Silver Springs Room.
(C) She wants to set up both of her displays in the multi-media room.
(D) She only plans to reserve enough space for her printed products.
200. What can be assumed about Ms. Hunt?
(A) She is an employee of Watson and Rye Media.
(B) She is helping to organize the conference .
(C) She prefers print media to electronic media.
(D) She will talk to her supervisor about the conf erence .